Privacy

How Trip Faro handles your personal information.

Last updated: March 5, 2026

This Privacy Policy explains how Trip Faro collects, uses, discloses, and protects personal information when you use our website and submit travel insurance requests.

1) Information we collect

We may collect:

  • Contact information: name, email, phone number
  • Trip details: destinations, dates, trip spend ranges, and preferences you choose to provide
  • Coverage details: requested travel insurance support and related needs
  • Account/authentication data: login credentials and account identifiers (if you create an account)
  • Request metadata: request timestamps, source pages/campaigns, match criteria, and internal request notes
  • Communication records: emails, forms, chat, and support interactions
  • Device/usage data: IP address, browser type, pages viewed, referral URLs, and approximate location
  • Cookies and similar technologies: data used for session management, analytics, and site performance

2) How we collect information

We collect information:

  • Directly from you (forms, signups, and messages)
  • Automatically through site technologies (logs, cookies, analytics tools)
  • From partners and data providers for request validation, fraud prevention, and service operations

3) How we use information

Trip Faro helps travelers find travel insurance. We use your information to evaluate your request and match you with insurance specialists that may help with travel insurance options.

Additional uses include:

  • Operating and improving the website and matching quality
  • Communicating updates and support responses
  • Verifying submissions and preventing duplicate, fraudulent, or invalid requests
  • Fraud prevention, security monitoring, and legal compliance
  • Sending marketing messages where permitted by law (you can opt out)

4) How we share information

We may securely share submitted request details with eligible insurance specialists that fit your request criteria. These specialists may contact you directly to discuss travel insurance options.

We may also share information with:

  • Service providers (hosting, analytics, communication, fraud/security tools, customer support)
  • Legal/regulatory authorities when required by law
  • Professional advisors and successor entities in a merger, acquisition, financing, or asset sale

We do not knowingly sell personal information of children under 16.

Depending on your location, we process information based on:

  • Consent
  • Performance of a contract
  • Legitimate business interests
  • Legal obligations

6) Cookies and tracking technologies

We use cookies and similar technologies for functionality, performance, and analytics. You can control cookies through browser settings, but disabling certain cookies may affect site functionality.

7) Data retention

We retain personal information only as long as needed for service delivery, legitimate business purposes, legal compliance, dispute resolution, and enforcement of agreements.

8) Security

We use reasonable technical and organizational safeguards to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

9) International data transfers

If information is transferred across borders, we take reasonable steps to protect it consistent with applicable law.

10) Your privacy rights

Depending on where you live, you may have rights to:

  • Access/copy personal information
  • Correct inaccurate information
  • Delete certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is consent-based
  • Opt out of certain marketing communications

To exercise rights, contact us at hello@tripfaro.com. We may need to verify your identity before processing requests.

11) Children’s privacy

Our services are intended for adults making travel arrangements. We do not knowingly collect personal information directly from children under 13 without appropriate consent.

Our site may link to third-party websites/services. Their privacy practices are governed by their own policies.

13) Changes to this policy

We may update this Privacy Policy periodically. Updated versions are effective when posted unless otherwise noted.

14) Contact

Questions or requests about this Privacy Policy: